Frequently Asked Questions

Do you take insurance?

I am an out of network provider but would be glad to provide an itemized receipt for you to submit to your insurance company for reimbursement.

What is the best way to get in touch with you?

You can contact me by phone at 919.413.2332 or email at kristen@wellspringcounselingofnc.com. I'm happy to answer any questions you may have.

Where is your office located?

My office is located at 2522 Plantation Center Drive, Suite B, Matthews, NC 28105.

What can I expect in a counseling session?

Each session provides a safe, confidential space where we work together on your goals. Sessions are typically 50 minutes and focus on your unique needs and circumstances.

Is counseling confidential?

Yes, all counseling sessions are confidential within the limits of the law. I take your privacy very seriously and will discuss confidentiality in detail during our first session.

Counseling Office

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